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If you decide to go to one of Totalplay’s windows to pay, all you need is your service information. There are also many places where you can do it, such as bank counters, convenience stores and pharmacies.
Another simple way to pay for Totalplay’s services without leaving your home is to do it through its portal. This type of service is known as PSE, which is an electronic tool to make payments in an easy, fast and secure way.
Once you enter the site you can select the Electronic Service Provider (PSE), there you must enter the code from your bank statement to provide your bank account information to pay the amount established by the company.
The company allows you to make payments with a bank account in seven banking institutions. To do so, enter your digital banking to register this payment either as a recurring charge, or enter the data to settle the service.
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Totalplay is a very user-friendly company that allows you to make payments for its services from the comfort of your home or give you the opportunity to pay at the first convenience store that comes your way.
These options greatly simplify your life since you can make payments from the comfort of your home, from your work or even if you are out and about, you can go to one of the self-service stores.
Payments made at bank branches or ATMs will be reflected within 24 to 48 hours after the transaction, so we recommend you to make the payment process during the first 10 days after the generation of your payment receipt.
Another payment option regarding banks is by bank transfer that you can make from your bank’s portal or mobile application. To do so, you must register your payment with SPEI using your personalized CLABE that you can find in the «Bank Transfers» section.
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Just as you heard you can pay totalplay online without having to leave the comfort of your home or standing in long lines at totalplay customer service centers, shopping malls, establishments or banks where you can pay your totalplay bill.
Before proceeding to pay the totalplay bill in cash or online with a credit or debit card, first of all you have to see how much you owe. For this it is very easy since you will receive a receipt by mail or you can check your totalplay account statement from the official website.
Maybe you have forgotten or you have not been able to pay your totalplay bill and you are wondering what happens if I don’t pay my totalplay bill, well here we will tell you what happens when the totalplay bill cannot be paid on time.
If you have not been able to pay your totalplay bill by the due date, you will have to pay a $55.00 pesos including VAT for the reconnection of the service, this amount will be reflected in your next bill. So you will have to cover your debt before the payment deadline.
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One of the easiest options is to pay for Totalplay online, where you can pay for your service from the Totalplay website, by accessing Mi Totalplay, or from your cell phone by downloading the Totalplay App.
When making your payment in branches you will have to pay a commission of $7 or $8 pesos, depending on the establishment, except for OXXO whose commission is $12 pesos. Totalplay payments at OXXO and Farmacias del Ahorro are reflected immediately, for other stores it may take 24 to 48 hours.
When making your Totalplay payment at the window you must provide your Bank Reference that you will find in the Totalplay Account Statement or in the Totalplay App, or present the Account Statement directly. You will have to pay a commission between $7 and $12 pesos, depending on the bank.
Payments in Banco Azteca will be reflected immediately, however in other banks it may take between 24 and 48 hours so it is advisable to pay the first ten days of the cut-off date to apply the early payment fee.